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Terms of Service

Last updated: August 1, 2026

1. Acceptance of Terms

By accessing or using ClosingKit ("the Service"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of a real estate brokerage or other organization, you represent that you have the authority to bind that organization to these terms. If you do not agree to these terms, do not use the Service.

2. Description of Service

ClosingKit provides a digital concierge platform that real estate agents gift to their clients at closing. The Service includes guided post-close checklists, neighborhood guides, vendor recommendations, and related content ("Concierge Kits"). ClosingKit is a tool to assist agents and their clients — it does not replace professional advice. Agents remain responsible for the accuracy of any information they provide through the platform and for compliance with all applicable real estate laws and regulations.

3. Accounts and Billing

You must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.

ClosingKit is sold on a per-closing basis. Prices are as displayed at the time of purchase. All payments are processed through Stripe. You agree to pay all charges at the prices in effect when the charges are incurred. All sales are final and non-refundable, except as required by applicable law.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose or in violation of any applicable real estate or fair housing laws
  • Submit false, misleading, or fraudulent information
  • Attempt to gain unauthorized access to the Service or its related systems
  • Resell, redistribute, or white-label the Service without an authorized partnership agreement
  • Use automated means (bots, scrapers) to access the Service without our prior written consent

5. Intellectual Property

The ClosingKit platform, including its code, design, branding, and content (excluding user-submitted content), is owned by ClosingKit and protected by copyright, trademark, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service for its intended purpose.

You retain ownership of content you submit through the Service (agent profiles, custom vendor lists, client information). By submitting content, you grant ClosingKit a license to use that content solely to provide the Service to you.

6. Third-Party Services

The Service integrates with third-party services including Stripe (payments) and OpenAI (AI-generated content). Your use of these services is subject to their respective terms and privacy policies. ClosingKit is not responsible for the availability, accuracy, or practices of third-party services.

7. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. CLOSINGKIT DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. AI-GENERATED CONTENT (INCLUDING NEIGHBORHOOD GUIDES) IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND MAY CONTAIN INACCURACIES.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOSINGKIT SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.

9. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, upon reasonable notice. You may stop using the Service at any time. Upon termination, your right to use the Service ceases immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimers, and limitations of liability) will survive.

10. Governing Law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the state or federal courts located in Delaware.

11. Changes to Terms

We may modify these Terms at any time. We will notify you of material changes by email or through the Service. Your continued use of the Service after changes take effect constitutes acceptance of the modified Terms.

12. Contact

For questions about these Terms, contact us at hello@closingkit.com.